1. Is the time period based on the previous action, or when the trigger was met?

  • The time period set for each Action refers to the time the contact met the rules specified. In the example above, the emails will be sent 7 and 20 days respectively, after the Rule is met. 

2. Can you set both 'AND' and 'OR' rules?

  • No, you must select only a single match type. 
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